We deliver services to some of the most disadvantaged and marginalised people in our communities. Many have multiple and complex needs.

People coming to us will have experienced complex trauma, learning disability, mental health, substance misuse, abuse, histories of rough sleeping, relationship breakdown or offending.

Wherever people may have come from and whatever their history, we work with each person as an individual, supporting them to address their needs, take control and make positive choices in moving their lives forward.

Our community support services and  supported housing provides psychologically informed environments, that take into account the psychological needs of the individuals.  Our support services is not just a one stop shop and our supported housing services is not just a place to live!  It’s a place to shine, a service that will develop your life skills, carer and education.

We support each person to get back on their feet, access the help, advice and psychological support they need, and move on to employment, education and their own accommodation within two years, usually in social housing or the private rented sector.

The level of support and services varies dependent on people’s needs.  To help make the transition smooth here are 14 key areas we focus on in order to support our servicers users on the path to independence and settling into the community.

Possibly the most important skill for our clients to master as they become increasingly independent is time management. Time management is a set of skills that needs to be consciously taught to our service users in order to become truly independent in the community and whilst at work.

Money can be a difficult topic for many people to talk about, but it’s critical that our clients develop the ability to handle money independently. A basic understanding of savings and checking accounts, how to read a pay stub and a balance sheet, and how to create a simple budget are essential.

Knowledge of credit and interest is important to avoid getting pulled into scams, payday loans, and high-interest credit card debt. Whether using an envelope method or fancy computer-based systems, all adults need to be able to make appropriate purchases within their financial means.

Transportation has a huge impact on how all of us live our lives. For those client who have both the desire and the ability to drive, basic car maintenance is a must-have. The knowledge of how to change a tire, how to use jumper cables, and when to schedule professional maintenance are often-neglected lessons that take some clients by surprise.

For those who don’t drive (or who can drive but don’t have access to a vehicle), working knowledge of public transportation systems is indispensable. Luckily, GPS systems have made navigation as simple as typing in a destination, and some (such as Google Maps) include bus, train, bicycle, and walking directions as well as those intended for drivers. Regardless of the method used, all adults need to know how to get where they want to go and arrive on time.

While everyone has their own communication style, not every kind of communication comes naturally. Solid phone skills, for example, are necessary in order to make a doctor’s appointment, call a plumber, or even make a reservation at a restaurant.

The ability to explain one’s work and skill set is the foundation of a successful job interview. The popularity of Toastmaster Club around the world just goes to show that many adults—perhaps even most—feel that their communication skills could use an extra boost

Keeping a living space livable is a surprisingly complex process. From laundry (How much detergent do I use? What counts as “delicate”?) to waste (When should I take out the trash? What can I put in a garbage disposal?) to dealing with incoming mail, the work of maintaining a home environment is never done.

And even for clients with strong habits in this area, adulthood still produces new situations to be addressed. Where should I keep a spare house key? What’s an appropriate refrigerator temperature? What do I do if I discover weather damage, mold, or pests? It can be overwhelming at times, but solid coaching can ease the transition to independent adult.

While clients might sometimes think they’re invincible, taking care of your physical well-being is a major part of independent adulthood. This means making and keeping key medical and dental appointments, but also skills like planning and preparing healthy meals, tracking and taking necessary medications, and finding a type of exercise that is engaging enough to want to do it regularly. Self-care also means knowing how to seek out assistance when their health seems to be slipping, whether physical, mental, or social.

We are more stressed than ever, and learning to navigate that reality is an important skill for all clients moving towards independence. While money, work, relationships, and prospects for the future can all cause anxiety, learning one’s own triggers and how to cope with them is a highly individualized process.

Some people may respond well to breathing exercises or meditation, while others take refuge in journaling. Exercise, music, and spending time in nature can all be helpful, as can therapy or medication. Regardless of the particular solution, learning to address and cope with stress in a healthy way is a critical skill for both new and experienced adults..

Strong social bonds have been found to be closely linked to longevity, but newly independent adults can find it challenging to make and maintain friendships once they are no longer in school with their peers. Learning to seek out like-minded people—such as by joining a book club, volunteer organization, faith community, or other special interest group—isn’t something that clients need to think about consciously, and can come as a surprise to many people as they enter adulthood.

In an age of digital communication, developing real-world friendships can be extra challenging, which is all the more reason to think about making friends as a skill to be developed, rather than a “natural” side effect of just being in the world..

Closely related to relationship building is the skill of setting appropriate boundaries. Knowing how and when to say “no” in an appropriate but firm way to people ranging from a boss to a friend to a romantic partner can be challenging to newly-minted adults who are used to seeing anyone older as an authority figure, but it’s important in establishing both good relationships and a healthy balance between needs, desires, and obligations.

Adulthood comes with a lot of new freedoms. It also comes with a lot of new responsibilities. Adults need to know how to educate themselves about local, state, and national issues, how to register and vote, what jury duty is and how to respond to the call to serve. Adults also need to know how to advocate for themselves, their communities, and for issues they care about..

They need to know the basics of the laws that apply to them and the potential consequences should they choose to ignore them. While a lot of this may be covered in high school, the details often remain fuzzy.

Obtaining an acceptable level of literacy and numeracy can greatly improve many factors in your life, including improvements to your social life, education and carer prospects. The ability to read, write, and understand information, can hugely affect your employability.

If clients have poor literacy and numeracy skills, there is plenty of help available at str8up to improve future prospects. If clients are interested in improving literacy and numeracy skills, we at str8up have designed courses specially for those who may have left school early but now want to improve their basic reading, writing and numeracy skills

Lessons take place in our supported housing accommodation with qualified teachers COURSE SYLLABUS The Literacy and Numeracy Course is split into the following modules:

  • Adult Literacy and Numeracy Overview

  ~ Core curriculum- what the curriculum is based on.

~ Numeracy covers- what it entails.

~ Literacy covers- what it entails.

~ National standards- the different levels and what they cover.

  • Numeracy Context

 ~ What numeracy covers:

~ Whole numbers

~ Fractions and decimals

~ Percentages

~ Mean, medium, mode and range.

~ Shape and space

~ Data

~ Probability

  • Literacy Context

~ What literacy covers:

~ Punctuation

~ Sentences

~ Spelling

~ Reading

~ Writing

~ Literary techniques

~ Poetry

  •  Learning difficulties in regards to Numeracy

~ List of learning difficulties.

~ Describe each in detail.

~ Tests you can take.

  •  Learning difficulties in regards to Literacy

~ List of learning difficulties.

~ Describe each in detail.

~ Tests you can take.

  • Importance of Learning Literacy

~ Why we need literacy in our lives.

~ List how and when it’s used in our everyday life.

  •  Importance of Learning Numeracy

~ Why we need numeracy in our lives.

~ List how and when it’s used in our everyday life.

  •  Final Assessment


Career advisors train, guide, and promote skills to help service users gain employment, change careers, advance in their careers, or find career options that match aptitude or skills. In addition, they may discuss job openings and define realistic employment goals for individuals. They also teach career and employment skills such as cv writing, job hurting, Skills health check reports, action plans and course searches

A well designed Drama program facilitates and promotes self-esteem and builds confident servicer users. Our qualified drama teacher guides service users through the stages of development leading them to participate in exercises at levels they would never normally consider.

Where these is an atmosphere established that allows and encourages the individual to be brave in front of the group this sets the feedback loop in motion. Self-confidence is gained from each small success, which leads to more success.

Simultaneously, drama content encourages service users to look at and be aware of their body language, posture, eye contact and work choice. Each of these skills increase a service user ability to communicate effectively. Once we start to physically adopt these skills, the way others perceive us changes and it begins to shape who we believe ourselves to be. Once we believe ourselves to be good at something, be it speaking or communicating, then we tend to be good at those things and so the positive cycle is set in motion. The more we improve the more peers will respond, this again creates a feedback loop encouraging confidence. This self-efficacy then transfers to other parts of the service user’s life, socially, professional environments and academically.

Str8up confidence building workshops over time teaches service users to collaborate, express ideas, be creative and spontaneous and builds teamwork skills unlike anything else. It also creates more neural connections in the brain which can be attributed as intelligence. These elements often combine to produce service users who are more empathetic, able to step into the shoes of others and identify with a broader world view.

Skills developed in our Confidence building workshops are the foundational skills needed for employment and education. Our workshops really do deliver tangible results for our clients, there is nothing more encouraging than watching service users reap the rewards across so many areas of their lives.